FREQUENTLY ASKED QUESTIONS

Refinishing means sanding your floors down to bare wood, re-staining (with the color of your choice) and applying polyurethane. If you prefer oil-based polyurethane, we will apply 2 coats and lightly sand between coats. With water-based poly, 3 coats are used with light sanding between coats 1 and 2 and scuffing between coats 2 and 3. Of course we “tack” (clean the dust) prior to each coat. This is the method most are familiar with; it takes 2 to 4 days and provides the homeowner with a finish that is as close to perfection as possible. With our low prices, our hardwood floor refinishing services are our most affordable.

We’ll walk you through the benefits of each service to make sure you choose the right fit your wants and needs. A deep scratch here and there may not be a bad thing. Some folks call it character, some turn it into a story, some simply don’t see the “value added” with the added expense of removing the deep scars. If you have pets or children, then removing ALL scratches may very well be a temporary thing. Maybe resurfacing is the right direction, maybe all you need to do is to protect your long-term investment. Give us a call and we’ll help you with this. We will not push you into a service that you don’t need.

Cleaning pet accidents when they are fresh is the key to maintaining your hardwood floors. If cleaning with the steps outlined in the next section doesn’t fix the problem area, then the urine has probably soaked into your flooring and more serious hardwood floor restoration work will be required. We are confident in our ability to conquer most pet stains, but contact us to determine the severity of your stain.

White vinegar and water (1 part vinegar to 4 parts water). Prepare a spray bottle for little, everyday accidents and a bucket for the bigger stains. Scrub stains thoroughly. After you’re sure it’s clean, wipe it completely dry. Then, dry it again. Beware of ammonia in cleaners; pet urine actually contains ammonia, and if your pet smells the ammonia where they last had an accident, they are more likely to want to relieve themselves in that same spot next time.

This process creates very little dust; equipment mounted vacuums eliminate most of the dust. What remains is a very light coating of dust on the floor. No airborne dust is generated, none. The remaining dust on the floor is vacuumed up, then the surface is cleaned with tack rags.